Privacy Policy

Last Updated: [Insert Date]

At Solar Lights Store (“we”, “us”, or “our”), operating at shinelightshop.com, we are committed to protecting your privacy while providing eco-friendly solar lighting solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect several types of information to provide and improve our services:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment gateways), and phone number (optional for delivery updates).
• Device Information: We automatically collect certain information about the device you use to access our site, including IP address, browser type, and operating system.
• Order Information: Details about products you purchase, order history, and preferences to improve your shopping experience.
• Communication Data: Records of your interactions with our customer service team via email at [email protected].

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders for our solar lighting products (including garden lights, security lights, and decorative lighting)
• Communicate with you about your order status, shipping updates, and product information
• Improve and optimize our website for our eco-conscious customers
• Screen orders for potential risk or fraud (particularly important for our global customer base)
• Provide customer support and respond to inquiries
• Comply with legal obligations and prevent fraudulent transactions

3. Data Sharing and Disclosure

We may share your information in the following limited circumstances:

• Service Providers: With trusted third parties who assist us in operating our website, conducting business (such as payment processors like PayPal and credit card companies), or servicing you, so long as those parties agree to keep this information confidential.
• Legal Compliance: When required by law or to respond to legal process, to protect our rights, or to prevent harm.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.

We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement appropriate security measures to protect your personal information:

• All transactions are processed through a secure payment gateway with 256-bit SSL encryption
• We are PCI-DSS compliant for payment processing
• We never store full payment details on our servers
• Regular security audits are conducted to maintain protection standards

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but maintain industry-standard protections.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request correction of inaccurate or incomplete information.
• Deletion: You may request deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt out of marketing communications at any time.

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing certain requests.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and shopping cart items
• Understand how customers use our site to improve functionality
• Gather analytics about site traffic and interaction

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

7. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of significant changes by posting the new policy on our site with an updated “Last Updated” date.